IT Vendor Management

501cTech can also serve as a single point of contact for all your nonprofit’s IT vendors – so you can focus on the real work of your organization. Vendor management capabilities include:

Vendor Selection

501cTech assists with IT-related vendor selections including Internet Service Providers, cable and wiring providers, and telephony systems.  We have extensive knowledge of local vendors and substantial experience in RFP development and management.

Third Party Software Selection

501cTech provides assistance in choosing the best third-party software solution for such applications as customer relationship management (CRM), financial management, electronic medical records, and case management systems.

Hardware Ordering

501cTech specifies and procures hardware on behalf of our clients, leveraging discounts we have negotiated with Dell and other vendors.

Software Procurement

501cTech specifies and procures software on behalf of our clients.  We are highly experienced with discount programs including TechSoup.  We participate in the exclusive Microsoft Direct Donation Program administered by TechSoup, which offers qualified clients deeper discounts and access to more software titles.

Integrated Ticket Management

Problem-reporting for all vendors can be integrated into 501cTech’s issue management system.